State Farm® Insurance Agent Cody Burroughs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Edwardo Garcia
March 5, 2026
"Want to Recommend Alex Castelan helped me very well, fast responses all around great guy! Highly recommend Cody and he’s employees great people and very honest!"
"Mr. Garcia. Thank you so much for the review! I'm glad Alex was able to help you out. He is a great asset to the team. I will pass on the nice words! Anything we can do for you, don't hesitate to reach out. We sincerely appreciate the business!"
Meg Gierhart
February 20, 2026
"I highly recommend State Farm to anyone looking for reliable insurance and outstanding customer service. It’s such a great feeling knowing you’re in good hands with Cody & his team!"
"Hello Meg, We are grateful and appreciate the time you took to leave your review. We are glad that you enjoyed working with our office! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!"
Ashley Ruacho
February 17, 2026
"Spoke with Ms. Serrano, I believe Melissa is her first name, she was very informative and was able to answer all my questions quickly. Ask for Melissa!!!"
"Thank you so much for the 5 stars and yes, its Melissa! I will pass on your review to her. We all appreciate your business. Thank you again for the kind review!"
Matt Orlandi
February 17, 2026
"Ian went above and beyond to help me with my policy. He was responsive, informative, and made everything simple. It’s clear he takes pride in helping his clients. Five stars!"
"Thanks for the review Matt! I appreciate it, as does Ian. Anything you need, just let us know my friend. Go Blue."
Noah C
February 17, 2026
"Ian is the best"
"Hi Noah, Thank you for taking the time to share your experience. We love that you had such a great experience! Thanks for sharing your thoughts on Ian.....Like his head isnt big enough already. Hahaha! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."
Santiago Espinosa
February 8, 2026
"Melissa was great to talk to she made it a real easy choice for me to switch over to State Farm and answered every question I had. Very patient and didn’t rush me to make decisions."
"Thank you so much for the review! Melissa has been a great addition to the office. I'm very happy to hear the positive feedback. I will pass this on to Melissa as well! Thank you again. We really appreciate your business!"
Lisa Trevier
February 5, 2026
"Have done business with this office for almost my entire life and they have been nothing but helpful. Always willing to take the time to make sure i understand everything!"
"Lisa, you are a saint! Thanks for the review, and for also allowing your son to come manage this place for me. He is a great asset! I appreciate you, and your business so much!"
Leann Brown
February 5, 2026
"The office was very helpful when I purchased a new vehicle. Explained everything very well! Would recommend to my friends and family!"
"Thank you Leann! Please note, Ian is always available 24/7 for any insurance related questions you may have. :) Thank you so much for the review. We all appreciate it!"
Evelyn Espinosa
February 4, 2026
"I just switched to State Farm thanks to my agent Melissa Serrano. Thank you for helping me with the car insurance quotes that best fit my situation. Para clientes buscando un agente que hable español, les recomiendo que se comuniquen con Melissa Serrano. Es una persona muy amable y paciente lista para ayudarlos."
"Agradecemos su reseña, Evelyn. ¡Nos alegramos mucho de que haya tenido una experiencia muy maravillosa con Cody Burroughs, agente de State Farm, aquí en Spring Valley! "
Keith Sever
February 2, 2026
"I have been working with this same office for over 36 years now and Laurie has been a constant that I have always relied on. Her professionalism and kindness have always been above and beyond expectations. She has answered every question and made every situation a simple matter. Those are the reasons I have stayed with State Farm so long."
"Thank you so much for the review Keith! I continue to tell Laurie she can never leave me either! I too have had her as a part of my office since day 1. Couldn't have done it without her. I will be sure to share this review with her and make her day. Your business is very much appreciated."
Melissa Serrano
January 22, 2026
"Great people who genuinely care about helping others! I always feel welcomed when I go in for insurance needs"
"Hey Melissa, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
mya izaguirre
January 22, 2026
"Melissa is absolutely amazing! She’s knowledgeable, patient, and truly cares about finding the best coverage for your needs. you can tell she genuinely wants to help. Highly recommend working with her!"
"mya, Thank you for the awesome feedback. We're thrilled that Melissa left such a great impression! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!"
Viridiana Garcia
January 21, 2026
"Offered me the best rates! Melissa was a pleasure to work with."
"Hello Viridiana, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! Please let us know what we can do for you in the future."
Dean Colmone
January 21, 2026
"I rely on State Farm for homeowners, auto, and life insurance, as well as an investment account. Cody and his staff in Spring Valley have been great, answering all of my questions promptly. Ian has handled both of my insurance claims quickly and accurately, making the process easy for me and my family. Highly recommend!"
"You are the best Dean! We appreciate the review buddy. Fins up."
LukeP
January 19, 2026
"It’s honestly hard for me to even put into words how great Alex has been as my State Farm agent. From the very first interaction, he was professional, knowledgeable, and genuinely cared about making sure I understood all of my options. He took the time to explain everything clearly, answered every question without rushing, and made what could have been a stressful process feel easy and reassuring. Alex goes above and beyond to make sure you’re getting the best coverage for your needs, not just trying to sell you a policy. His responsiveness, attention to detail, and willingness to help truly set him apart. It’s rare to find someone who combines expertise with such a high level of personal service. I couldn’t be happier with my experience and would recommend Alex to anyone looking for an outstanding insurance agent."
"Hi Luke, Thanks for the kind words! I'm happy to read that Alex was able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! I will be sure to pass on your review to Alex. I'm positive he will appreciate it immensely! Hope you visit us again soon!"
Denise Ossola
January 6, 2026
"Cody’s employees go above and beyond to help you! That includes finding the best rates and also anything else you would need help with after. I would recommend anyone to give them a try!!"
"Thank you so much for the kind review! I am forever grateful for my team. They are the best! If there is anything you need from me in the future dont hesitate to ask. We appreciate your business!"
Allison Gosnell
January 6, 2026
"Ian is great! Very happy to help and always willing to answer questions."
"Thanks Allison! for Ian especially......he thrives on reviews like this. :) Thank you for being a customer. We really truly appreciate your business!"
Syd Pederson
December 30, 2025
"I had a great experience with State Farm associate, Alex! He carefully explained the available policy options and provided clear guidance to ensure I understood each detail. His patience and thoughtful demeanor were evident throughout the process. Alex listened attentively to my needs and preferences, and recommended the most suitable coverage for me. His thoroughness and attention to detail reflected a strong commitment to client service and professionalism. Thanks Alex!"
"Hello Syd! Thank you for taking the time to share your experience! We’re thrilled to hear that Alex provided such great customer service and made sure you fully understood all your coverages! Our team works hard to deliver top-notch service — and sometimes, we even manage to make it look easy (or at least funny)! If you ever need us again, we promise to bring our A-game and maybe even a few jokes to brighten your day. Thanks again for the kind words!"
Drew A. Faletti
August 30, 2025
"Friendly and helpful."
Katie broad
April 11, 2025
"I recommend Cody Burrough’s agency if you are looking for an office that cares more than just about insurance. I worked with Ashley personally and she was amazing. She talked me through all coverages and needs. You can tell she is smiling the whole time through the phone which goes a long way. She is awesome to do business with but will also make you feel like a friend! She is someone you can trust to make sure you have auto, home, and life insurance covered! She is the reason I stayed with the office after my premium increased because I know when I call I am being taken care of."
Megan Zemanek
April 7, 2025
"We have been customers with Cody Burroughs State Farm for quite a while now and have always been taken care of like family. They have the best staff around, especially Ashley Burroughs! She is professional, kind, and overall the friendliest person ever the minute you walk in the door. Ashley will go above and beyond to get the job done for you. In my opinion, joining with this agency would be extremely beneficial! Thank you for all that you have done throughout the years and for the years to come! 10 stars for Ashley! ⭐️"
nikki armstrong
April 5, 2025
"Cody Burroughs State Farm has the most wonderful staff to work with. One specifically is Ashley Burroughs herself! Her personality is one of a kind and she cares so much for each customer who walks through the door. If I could describe Ashley in three words it would be, kindhearted, compassionate, and intelligent. When you visit the Spring Valley office, your day will always be made when you are greeted with a smile by Ashley. She is truly the greatest and most enjoyable person to be around!"
Reese Ludford
July 12, 2024
"LOVE this team! Thanks Cody for being the best!!"
sami schulte
July 10, 2024
"Everybody was amazing! Cody was very knowledgeable and helped me a lot!"
Ella Thompson
July 10, 2024
"Great team! So helpful!"